General Terms & Conditions

General Terms & Conditions

By participating in this promotion, you (‘’Customer’’) agree to the following terms and conditions:

  1. The Lenovo Cashback Promotion (“the Promotion”) is valid on new purchases of Qualifying products as detailed on the Qualifying Products page on this website. Purchases must be made during the Promotional Periods as detailed in the Qualifying Products section of this site, which includes further detail on the cashback rebates, qualifying retailers and the the maximum number of permitted claims, and any other special conditions required.
  2. The promotion is open to residents of the United Kingdom and Republic of Ireland (‘’the Territory’’) only. Some offers may be country exclusive which is listed on the Qualifying Products section of this site.
  3. This offer is not open to employees of Lenovo, their agents, wholesalers, resellers, retail staff, retailers, participating stockists or anyone connected with the promotion.
  4. Claims must be submitted by the end user Customer only. Resellers may not submit claims on behalf of their customers.
  5. The maximum number of products permitted to be claimed for in any given three month period is ten (10).
  6. To claim, complete all the details required and upload proof of purchase on www.Lenovo-Offers.com/business no sooner than 30 (thirty) days and no later than 60 (sixty) days from the date of invoice. For the avoidance of doubt the date on the proof of purchase counts as day one. If claims are submitted before or after this claim window they will be deemed invalid and rejected. Subject to these terms and conditions customers can claim their cash back amount after purchasing a Qualifying Product.
  7. Once the claim has been received, the Customer will receive confirmation of receipt of the claim form by email from help@lenovo-offers.com stating whether or not the claim for Cashback has been successful. It is the claimant's responsibility to contact the agent using the email address above within 7 (seven) days of their claim being sent if an email acknowledgement has not been received.
  8. Provided that the Terms and Conditions of this Promotion have been met, a refund for the relevant amount will be paid to you by bank transfer. Typically payments are made within 30 (thirty) days of the validation of your claim. Bank transfers cannot be made out to individuals except where the product has been purchased for personal use and the claimant's name and personal address appears as the recipient on the proof of purchase invoice.
  9. The Promotion is valid in respect of Qualifying Products purchased in the Territory from participating retailers and resellers within the Promotion Periods. The Promotion is only valid for end user Customer; claims for products purchased which will be resold, leased or rented to a third party are ineligible for this Promotion. The return by you of a Qualifying Product to the seller following submission of the claim for the Cashback will disentitle you to the Cashback.
  10. Customers who have received special e.g. without limitation bulk discounted pricing are not eligible for this promotion.
  11. The rebate is inclusive of all taxes. Where this rebate payment constitutes a taxable benefit, all tax liability lies with the recipient.
  12. Lenovo reserve the right to change Qualifying Products during the Promotional Period – please check against your invoice date online or view all offers online to check which offers are available to you.
  13. All instructions form part of these Terms and Conditions. The cashback will only be paid upon satisfaction by the participant of these Terms and Conditions. By completing the claim process participants confirm their acceptance of these Terms and Conditions.
  14. In the event of a product failing or being replaced during the Cashback claim period and if the Cashback claim has not been paid out, the original claim will be voided and you must re-submit your claim accordingly against your replacement order. If the product is returned after the Cashback claim has been accepted and paid, it is at Lenovo’s discretion to deduct the cash-back rebate from any future refunds relating to this order at any time within [12] months commencing from the date the product was returned
  15. The Cashback cannot be granted to any participant who:

    • has not purchased a Qualifying Product within the Promotional Period; and/or
    • has not completed the claim form; and/or
    • has not supplied proof of purchase; and/or
    • has not submitted their claim online or to the address set out in the claim form between thirty (30) and sixty (60) days from the date of purchase; and/or date of purchase; and/or
    • failed in any way to comply with these terms and conditions.
  16. Lenovo reserves the right to disqualify incomplete, altered or illegible claims. No responsibility will be accepted for submissions which have been lost, or are late, damaged, misdirected, delayed in the post or insufficiently pre-stamped. Proof of posting will not be accepted as proof of delivery.
  17. Lenovo is not responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind to the extent that this prevents the participant from or otherwise obstructs him/her in participating in the promotion. Proof of sending will not be accepted as proof of receipt.
  18. Lenovo reserves the right at any time to investigate and or to audit all claims to ensure that the terms and conditions of the promotion have been met and to request additional information regarding any and all claims and supporting documents.
  19. All documentation submitted for this promotion becomes property of Lenovo and will not be returned. Submission of false, incorrect, misleading or fraudulent documentation may result in disqualification from this promotion and future Lenovo promotions and may result in the submitter being subject to prosecution.
  20. The decisions of Lenovo in respect of any and all aspects of the promotion will be final and binding.
  21. Lenovo reserves the right to amend or cancel the terms of this offer without notice.
  22. Participants providing an incomplete claim form will be notified via email and offered the opportunity to provide the required items within seven (7) days. If the participant still fails to comply with the terms and conditions, the claim for cash back will be refused.
  23. The Promoter address is: Lenovo Technology UK Ltd, Discovery House, 18 Bartley Wood Business Park, Bartley Way, Hook, RG27 9UP. Do not send entries to this address, they will not be responded to.